Mr. Robert McCabe is the owner of McCabe Physiotherapy and also the data controller and processor.
Use of Information
Data is collected by the information you provide through the registration form, completed onsite at initial consultation. We use it for patient identification purposes, better communication, service improvement, and billing but also for contacting you in relation to your upcoming appointments as well as for sending you information about your presenting condition when necessary. The information we collect about you is: your name, address, date of birth, contact phone number, email address, GP name and address, occupation, and where you heard about the clinic.
The information we collect
The personal information you provide is a legal requirement for us. Medical records need to be kept for a minimum of 7 years and to identify you as the unique patient to these records we need to identify these records through your name, date of birth and address. Ultimately the data collected is used to help provide you the user with high standard of care and to operate our services efficiently. We may use your contact information to advise you of new or updated products or services or special offers or promotions that you may be interested in. You can contact us at any time to let us know that you do not want us to use your information for this purpose. If you do not provide personal information to us we may not be able to provide our services or services most suited to your needs.
Storage and protection
All of your personal information is stored on password protected cloud based patient management software called Cliniko. We take all reasonable steps to keep any personal information we hold about you secure.
Access and correction and your rights
As an individual, under EU law you have certain rights to apply to us to provide information or make amendments to how we process data relating to you. These rights apply in certain circumstances and are set out below:
The right to access data relating to you (‘access right’)
the right to rectify/correct data relating to you (‘right to rectification’).
The right to object to processing of data relating to you (‘right to object’).
The right to restrict the processing of data relating to you (‘right to restriction’).
The right to erase/delete data relating to you (i.e. the “right to erasure”), and
The right to ‘port’ certain data relating to you from one organisation to another (‘right to data portability’).
You may request that we correct personal information we hold about you that is inaccurate or out-of-date. If you request that we delete your personal information, we will take all reasonable steps to do so unless we need to keep it for legal, auditing or internal business purposes.
Changes to this policy